Privacy Policy

1. Who we are

HausMart Ltd ("HausMart", "we", "us") is the data controller for the personal data processed through the HausMart platform. Our registered office is in London, United Kingdom. You can contact our Data Protection Officer at dpo@hausmart.co.uk.

2. What data we collect

We collect information you provide directly, such as your name, email address, postcode, phone number, property details, search preferences, listing content, and communications with us or other users.

We also collect technical data automatically, including your IP address, device type, browser, pages viewed, session duration, swipe behaviour and approximate location derived from your postcode or device settings.

3. How we use your data

We use your personal data to provide and improve HausMart, match you with properties, send alerts and updates, process enquiries, analyse usage trends, prevent fraud, and comply with legal obligations.

With your consent, we may send you marketing communications about new features, partner services and market updates. You can opt out at any time.

4. Legal basis for processing

We process personal data on the basis of performance of a contract, legitimate interests, compliance with legal obligations, and your consent where required by the UK General Data Protection Regulation.

5. Sharing your data

We share data with service providers who help us operate HausMart (hosting, analytics, email delivery, payment processing). We share limited property and contact information with estate agents, solicitors, surveyors, EPC assessors or mortgage brokers only when you expressly request a quote or service.

We do not sell your personal data to third parties for marketing purposes.

6. Cookies and analytics

HausMart uses cookies and similar technologies to remember your preferences, authenticate users, analyse traffic and measure the effectiveness of our service. We use Google Analytics and our own first-party analytics. You can manage cookie preferences through your browser settings.

7. Data retention and security

We keep your personal data for as long as necessary to provide our services and to comply with legal, tax and regulatory obligations. We use encryption, access controls and regular security reviews to protect your data.

8. Your rights

Under UK data protection law, you have the right to access, correct, erase, restrict or object to processing of your personal data, and the right to data portability. To exercise these rights, contact us at dpo@hausmart.co.uk.

9. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on HausMart with a revised "last updated" date.